Ashegham support
How can we help?
Send us a message here. You can follow the conversation in a private support ticket, and we will also email you when we reply.
Tell us what happened
Include the details we need to understand the problem, but never send a password, card number, or identity document.
What to expect
- A real person reads every ticket. Most replies arrive within a few days.
- We will never ask for your password. Nobody here needs it, and anyone who asks is not us.
- Deleting your account never requires contacting us — it is in Settings, and it is immediate.
Prefer email? You can still write to [email protected]
Reporting someone
Do not email us to report a member. Use the report button on their profile or in the conversation: it reaches a reviewer with the context already attached, and it is faster. Blocking works immediately and separately, and the other person is never told about either.
How reporting and blocking workIf you need to be careful
Our notification subjects are deliberately neutral and never mention matches or messages. If inbox privacy matters in your situation, use an email address only you can access.
Privacy requests
You can access, correct, and delete your account in Settings without waiting for support. Use this form for anything the site does not cover.
Read the privacy policy